Loura – Terms of Use (Beta)

Last updated: December 21st, 2025

Loura is an early-access beta marketplace platform. By accessing or using Loura, you agree to these Terms of Use.

1. Beta Status

Loura is provided on an “as is” and “as available” basis. As a beta product, features may change, malfunction, or be discontinued at any time without notice. Loura makes no warranties regarding availability, reliability, or performance.

2. Platform Role

Loura is a marketplace platform that enables users to list, discover, and transact with one another. Loura is not a party to transactions between buyers and sellers and does not authenticate, guarantee, or endorse listings, items, or users.

3. Transactions and Disputes

Loura does not guarantee delivery, refunds, item condition, or seller performance.

However, Loura may, at its sole discretion, review transaction-related issues and take actions it deems appropriate, including facilitating communication, delaying or releasing funds, issuing refunds, or restricting accounts.

Loura is under no obligation to intervene in any dispute, and any actions taken do not constitute a guarantee of outcome or establish Loura as an arbitrator or insurer.

4. Accounts

You are responsible for maintaining the confidentiality of your account credentials and for all activity conducted under your account.

Loura reserves the right to suspend, restrict, or terminate accounts at its sole discretion, with or without notice.

5. Listings, Items, and Graded Goods

Users are solely responsible for the accuracy and legality of their listings.

Loura does not authenticate, grade, or verify items, including items described as graded or certified by third parties. Any references to grading, certification, or condition are provided by the seller and are not endorsed or guaranteed by Loura.

6. Identity Verification

Loura may require users, including sellers, to provide identification or verification documents to access certain features or complete transactions.

Loura may review, approve, reject, or revoke verification at its discretion and may restrict or suspend accounts that fail to meet verification requirements.

7. Payments, Wallet, and Funds

Loura facilitates payments through third-party payment processors.

Buyer payments may be received and held by Loura for a period of time before being made available to sellers through an on-platform balance or feature labeled as a “Wallet.” The Wallet is not a bank account, stored-value account, or escrow service.

Loura may delay, suspend, reverse, or withhold the release of funds in connection with disputes, refunds, chargebacks, suspected fraud, policy violations, or legal or compliance obligations.

Loura does not act as a bank, money transmitter, or escrow agent.

8. Chargebacks and Reversals

Transactions may be subject to chargebacks or payment reversals initiated by buyers or payment processors.

In such cases, Loura may recover funds from seller balances, delay payouts, or take other actions as necessary to address the chargeback or comply with payment processor requirements.

9. Auctions and Promotional Listings

Loura does not guarantee the completion, validity, or enforceability of any transaction or auction conducted on the platform.

Loura may offer paid features that allow users to increase the visibility of their listings, including featured placement or search result prioritization. Paid placement does not guarantee views, impressions, clicks, or sales and does not constitute endorsement by Loura.

Listings, bids, transactions, and promotional placements may be modified, canceled, or removed at Loura discretion.

10. User Content

You retain ownership of content you submit to Loura.

By submitting content, you grant Loura a non-exclusive, worldwide, royalty-free license to host, display, process, and distribute such content solely to operate and improve the platform.

Loura may review, monitor, or remove content as necessary to operate the platform, enforce these Terms, or comply with legal obligations.

11. Limitation of Liability

To the maximum extent permitted by law, Loura and its operators shall not be liable for any indirect, incidental, consequential, or special damages arising from or related to use of the platform.

12. Changes to Terms

These Terms may be updated from time to time. Continued use of Loura constitutes acceptance of the revised Terms.

13. Governing Law

These Terms are governed by the laws of the United States, without regard to conflict of law principles.